At OnlyAI Academy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

We collect the following personal information when you register or use our services:

Name: To personalize your experience and issue certificates
Email Address: For communication, course updates, and account management
Phone Number: For course-related communications and support
Payment Information: Processed securely through third-party payment processors (we do not store full payment card details)
Billing Address: For payment processing and invoicing
Professional Information: Such as your profession, company, or educational background (collected during enrollment)

1.2 Automatically Collected Information

IP address and device information
Browser type and version
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

2. How We Use Your Data

We use the collected information for the following purposes:

To provide, maintain, and improve our educational services
To process your enrollment and payments
To send you course updates, announcements, and important information
To respond to your inquiries, comments, and support requests
To personalize your learning experience
To track your progress and completion of courses
To issue certificates upon course completion
To send marketing communications (with your consent, which you can withdraw at any time)
To detect, prevent, and address technical issues and fraud
To comply with legal obligations

3. Data Sharing Practices

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share data with trusted third-party service providers who assist us in operating our website, processing payments, sending emails, and providing customer support. These providers are contractually obligated to protect your information.
Payment Processors: We use secure payment processors (such as Razorpay, Wise) to handle transactions. These processors have their own privacy policies.
Google Forms: We use Google Forms for lead collection and form submissions. Data submitted through Google Forms is subject to Google's Privacy Policy.
Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
With Your Consent: We may share information with your explicit consent.

4. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.
Objection: You can object to processing of your personal information for certain purposes.
Data Portability: You can request transfer of your data to another service provider.
Withdraw Consent: You can withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at support@onlyai.academy

5. Cookie Usage

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Analyze website traffic and usage patterns
Improve website functionality and user experience
Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

6. Third-Party Services

We use the following third-party services that may collect information:

Google Forms: For form submissions and lead collection. Google Privacy Policy
Payment Processors: Razorpay, Wise, and other payment gateways for secure payment processing
Analytics: We may use analytics services to understand website usage
Email Services: For sending course updates and communications

These third-party services have their own privacy policies. We encourage you to review them.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Course completion records and certificates may be retained indefinitely for verification purposes.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@onlyai.academy
Phone: +91 76739 17050
Address: Unit.No. 114, 1st Floor, Manjeera Trinity Corporate, JNTU - Hitech Road, KPHB, Phase - 3, Kukatpally, Hyderabad, Telangana 500072
Website: onlyai.academy/contact